PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

By using this site, you signify your assent to these terms of use. If you do not agree to these terms of use, please do not use the site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of pleasantholidays.com and any sites owned and operated by Pleasant Holidays following the posting of changes to these terms will mean you accept those changes.

Cancellations

Tours and activities cancelled within 72 hours of event date are non-refundable unless otherwise noted on voucher. Activities which include air or hotel are non-refundable. Policy exceptions to above will be noted on E-ticket's Customer Instructions. No refunds on "no shows". A 10% cancellation fee may be charged on confirmed reservations. Transactions will be charged a processing fee ticketing, archiving and administrative costs at all applicable locations. Pleasant Holidays, LLC, reserves the right to issue Future Activity Credit ("FAC") in lieu of refunds at its sole discretion, in the event of cancellations caused by events or circumstances beyond its reasonable control, including but not limited to, acts of governments, epidemics, medical quarantines, severe weather conditions, war, hostilities, or terrorist acts or threats. The FAC is not transferable, non-refundable and has no cash value. FAC is issued with expiration dates and must be used prior to expiration. Standard change and cancellation policies apply to bookings made with FAC.

Restrictions On Use Of Materials

This site is owned and operated by Pleasant Holidays, LLC (referred to as “Pleasant Holidays,” “we,” “us,” or “our” herein). No material from PleasantHolidays.com or any Web site owned, operated, licensed, or controlled by Pleasant Holidays may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of Pleasant Holidays’ copyright and other proprietary rights. For purposes of these terms, the use of any such material on any other Web site or networked computer environment is prohibited. All trademarks, service marks, and trade names are proprietary to Pleasant Holidays, LLC. In the event you download software from the site, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the “Software”) are licensed to you by Pleasant Holidays. Pleasant Holidays does not transfer title to the Software to you. You own the medium on which the Software is recorded, but Pleasant Holidays retains full and complete title to the Software, and all intellectual property rights therein. You may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-perceivable form.

Copyrights, Other Rights

You should assume all materials on this Web site copyrighted unless otherwise noted and not for use without the express written consent of Pleasant Holidays or any third party Pleasant Holidays deems necessary. Pleasant Holidays neither warrants or represents that your use of the material displayed on the Pleasant Holidays site will not infringe rights of third parties. Any product, service, program, or technology described on the Pleasant Holidays site may be the subject of other intellectual property rights (including but not limited to copyright, trademark, or patent rights) owned by Pleasant Holidays. Any such right that is not expressly licensed herein is reserved by Pleasant Holidays. Images of people or places displayed on the Pleasant Holidays site are either the property of, or used with permission by, Pleasant Holidays. Use of these images by you or other third parties is prohibited unless expressly permitted on the Pleasant Holidays site. Any unauthorized use of these images may violate copyright laws, trademark laws, the laws of privacy and publicity, and other applicable regulations and statutes.

Any product, service, program or technology described in any document published by Pleasant Holidays on this site may be the subject of other intellectual property rights owned by Pleasant Holidays. Any such right that is not expressly licensed hereunder is reserved by Pleasant Holidays.

No Unlawful Or Prohibited Use

As a condition of your use of this Web site, you warrant to Pleasant Holidays that you will not use this Web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

Privacy

We believe you should understand our information privacy policies prior to providing, and that visitors to our Web site should have control over the collection of any Personally Identifying Information. Making online purchases involves trust, and we place a high priority on ensuring security and retaining confidential information that you provide us, including your name, address, e-mail address, phone number, date of birth, job, personal interests and preferences, and credit card information.

Collection of Information

Personally Identifying Information is only collected when you voluntarily and specifically provide it. Some Personally Identifying Information must be provided to fulfill various requests, and the required information is clearly noted with an asterisk symbol (*) placed by required fields when you purchase travel, complete a profile, participate in a survey, contest or sweepstakes, or contact us. Our web site is intended for use by persons 18 years of age or older.

Purchasing Travel

To purchase travel, we require your full name (as well as the full names of others accompanying you), address, e-mail address, phone number and credit card information including card number, card type, cardholder name and expiration date. You should obtain consent of other individuals who may accompany you prior to providing their names, as they may be unable to view or change any information you provide on their behalf. For specified travel purchases, we may also collect the name of the airline you will use, and flight number(s). When you purchase with us, you will receive confirmation of your itinerary via e-mail.

Contests and sweepstakes information

Occasionally, we may offer visitors to our site an opportunity to participate in a contest or sweepstakes. Information collected when you participate in a contest or sweepstakes may include your full name, e-mail address, phone number and street address.

Surveys

On occasion we may also offer visitors to our site an opportunity to participate in surveys. You are under no obligation to respond to any survey, and you may unsubscribe from receiving any survey sent via e-mail by following the unsubscribe instructions in the survey you receive. Information collected when you participate in a survey may include your full name, e-mail address, phone number and street address.

Contacting Us

Personally Identifying Information, including your full name, e-mail address and phone number, will be collected when you contact us for technical support, changes, documents, brochures, refunds or general suggestions. We will respond to you by e-mail and/or telephone.

Other Information

Additional information is collected automatically every time you visit our site, including computer information, Web browser information and “cookies”.

About “Cookies”

When you visit our site, we will assign a “cookie” (a small, unique file used for identification). You do not need to provide this information-it is collected automatically and used in a variety of ways to optimize visits to our site. The cookie does not contain any Personally Identifying Information, and you have the ability to not receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. The vast majority of visitors to our site leave their cookies enabled, and those refusing cookies will not have access to many tools, services and features offered by our site. Cookie files will remain on your computer’s hard drive up to 365 days, or until you manually delete the file.

Computer information

Specific types of technical information from your computer is collected each time you access a page as part of a visit to our site, including your IP address, operating system, Web browser type (i.e. Netscape Navigator or Internet Explorer), screen resolution, and referring Web site (if applicable). This information is collected from your computer’s Web browser and is used to enhance your experience on our site.

Use of Your Information

Collected information is used for a number of purposes, including purchasing tours and travel, contacting us, notifying you in the event of any itinerary changes, providing travel documents, participating in a survey, entering a contest or sweepstakes or improving your overall experience when visiting our site.

Purchasing Travel

Information collected when you complete a travel reservation is used to confirm and process your tours and travel reservation, bill your credit card and deliver your travel documents, either via mail or electronically.

Itinerary Modifications

From time to time, modifications may be made to your itinerary because of unforeseen schedule changes, hotel renovations, dry dock, weather and unforeseen circumstances and other business related conditions. When such modifications are made, you may be notified by phone, postal mail and/or e-mail to inform you of these modifications and help you make alternative arrangements if necessary.

Marketing Notifications

On occasion you may be invited to subscribe to e-mail newsletters to receive details on special tour promotions, travel tips, and general information on these beautiful islands. You are under no obligation to subscribe to the e-mail newsletters, or respond to any offers included in the e-mail newsletters, and you may unsubscribe by following the unsubscribe instructions on any e-mail newsletter you receive. Some Personally Identifying Information, including first name, last name and e-mail address, is collected when you subscribe to an e-mail newsletter, and the required information is clearly noted with an asterisk symbol (*) placed by required fields.

Responses to Queries or Suggestions

We will use your e-mail address and/or telephone number to respond when you contact us regarding technical support, changes, documents, brochures, or refunds, or simply provide suggestions.

Improving Your User Experience

Certain types of information is collected based on your navigation of our site in order to better understand and serve our customers. This collected data enables us to modify the site for better navigation and develop featured programs and content that will be of interest to site visitors. Personally Identifying Information is never collected unless you voluntarily and specifically provide it.

Shared Information

To process and provide the services you request, we share your Personally Identifying Information with authorized partners – including hotels, rental car companies and optional activity operators – and service providers that provide certain services or functions on our behalf. These partners and service providers need information about your profile, as well as your credit card information, to process and confirm your travel reservation. We offer travel products from only reputable attractions, sightsee and optional tour vendors, airlines, hotel, rental car and other travel suppliers, and we strongly discourage partners from disclosing and/or utilizing your information without your permission. You are encouraged to review the privacy policies of any travel suppliers whose products you consider purchasing through our web site.

From time to time, we may utilize a reputable third party to facilitate the delivery of various programs, including e-mail newsletters, surveys and sweepstakes offers. We do not sell or rent Personally Identifying Information to any third-party company, and upon delivery of any programs involving third-party companies, all information is returned to us.

Partners in Business

We have partnered with reputable third-party Web sites to offer you additional travel services. To process and confirm your travel reservations, our trusted third-party partners may also collect Personally Identifying Information, including your name address, e-mail address, phone number and credit card information. Third-party Web sites may not operate under our privacy policy, and we encourage you to review the privacy policies of third-party partner Web sites whose products you consider purchasing.

Legal Disclosure and Disputes

When required by law, we may disclose information we have collected from customers when they purchased travel products or services. In certain cases involving fraud, we may also disclose information against someone who poses a threat to our interests or whose activities could bring harm to others. Additionally, it may become necessary to provide customer information to credit card companies, for the purpose of resolving disputes that arise in the normal course of business.

Site Security

In creating and providing you with our privacy policy, we are underscoring an ongoing commitment to protecting all Personally Identifying Information you provide us. We want visitors to our Web site to feel comfortable and confident planning and purchasing travel. To protect your Personally Identifying Information, our Web site uses the latest security technology. High-security firewalls and a secure server that sends and receives encrypted data provide the highest level of protection available today. Although not all pages that collect Personally Identifying Information are secure, we secure all pages collecting credit card information including card number, card type, cardholder name and expiration date. This Web site is a Verisign certified site. Verisign is a central certificate authority issuing digital IDs to Internet Web sites — further improving the integrity of the Internet for commerce and information access.

Internet Browsers

While Pleasantholidays.com supports all SSL compliant browsers, we recommend that you use version 4.0 or higher of Netscape Navigator or Microsoft Internet Explorer. These browsers offer 128-bit encryption, which is the strongest, most secure form of encryption available.

Changes to our Privacy Statement

This Privacy Policy was produced and posted on our Web site in June 2003. We reserve the right to modify or amend our Privacy Policy at any time, for any reason. Any major changes to the Privacy Policy will be made and posted on the Web site prior to implementation of the change.

If you have questions about our Privacy Statement, please send us an e-mail. info@pleasantactivities.com

Disclaimer

THE MATERIALS ON THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, PLEASANT HOLIDAYS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PLEASANT HOLIDAYS DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PLEASANT HOLIDAYS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT PLEASANT HOLIDAYS) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Limitation Of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL PLEASANT HOLIDAYS BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE, EVEN IF PLEASANT HOLIDAYS OR A PLEASANT HOLIDAYS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL PLEASANT HOLIDAYS’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT – INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE – OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS SITE.

Other

These terms shall be governed by and construed in accordance with the laws of the State of Hawaii and the State of California, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Los Angeles County and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by both parties.